Terms & Conditions

Occasionally we run a 2for1 promotion to introduce new customers to our delicious menu and reward our loyal customers! Available at select stores only.

Purchase two burritos or naked burritos and receive the cheapest free. Exclusive to Burrito Society members with code advertised on promotion material.

• Paid for extras & sides not included but can be purchased separately

• All toppings, condiments etc included ​

• Not valid on any other mains (Tacos, Quesadillas etc) ​

• Offer available in specific store only

• Not available with any other offer, discount or online. One discount per order​

We know the struggle of scrounging enough pennies for lunch, so flash your valid student beans app, student ID or ISIC card in-store and we’ll give you 10% off your order!

· Available in-store for eat-in & takeaway only (no click & collect or delivery) at participating restaurants
· Drinks & alcohol not included
· Not available with any other discount, offer or promotion (including loyalty)
· *Participating restaurants exclude; delivery-only kitchens, Bristol Airport, Euston, Gatwick Airport, Leeds Skelton Lake, & Manchester Piccadilly
·  Staff reserve the right to refuse/withdraw this offer at any time without notice.

From time to time, we will offer limited time offer menu items which will unlock double stamps.  When these promos are live you can scan your loyalty card to earn 2 stamps instead of 1.  

• One offer available per day (i.e. if you purchase 2 LTO burrito’s, you will earn 3 stamps total, 2 for the first & 1 for the second, etc.).  

• Available at participating Tortilla restaurants (excludes delivery only sites + franchise) for eat-in or takeaway only.  

• Double stamps can take up to 48 hours to appear on your loyalty account.  

• Not available with any other offer, discount, or promotion (including student discount). 

Whether it’s a free burrito, drink or meal – if you’ve scored one of our awesome vouchers (paper or digital) you’re in for a treat! Please check the back of the card or the bottom of the email for specific T&Cs and expiry dates. Generally these vouchers are valid when you scan the QR code in-store, one voucher per order. Not available with any other offer, discount or via click & collect or third party sites, including our franchise sites (Tortilla delivery-only kitchens, Tortilla Middlesex University, Sussex University, Brunel University, Salford University, Swansea University, Gatwick Airport, Bristol Airport, Leeds Skelton Lake Services, Euston Station, Machester Picadilly). Staff reserve the right to refuse/withdraw this offer at any time without notice.

To say thank you for your work, we’ll give you 10% off your order (excluding alcohol) when you flash your Emergency services, NHS ID card or blue light card in-store! Not available with any other offer, discount or via click & collect or third party sites. Staff reserve the right to refuse/amend this offer at any time without notice.

We have an amazing opportunity to get as much free burritos as you can handle when we open a new store. Promotions vary between openings but below are the general T&Cs:

Free Dinner/Lunch / Burrito Giveaway:

Grab any burrito or bowl from our range for free. Only one main available per person. All drinks and extras will be charged separately. Offer only valid between the times and days mentioned on the advertising and at the store specified. Tortilla reserves the right to amend the T&Cs on the day. First come, first served so get in early to avoid missing out, while stocks last.

Treat A Friend 2for1 Offer:

2 for 1 on burritos or bowls at the specified store. Customer must purchase 2 mains to redeem the deal, the cheapest option is free. Offer not valid in conjunction with any other offer, discount or online. Discount not available on drinks or any other product. Tortilla reserves the right to withdraw the offer at any time without notice. One offer per person, per order, while stocks last.

Double Stamps

Only two stamps available per day, per card. Valid in-store when a customer swipes their loyalty card in the specified store only. Not valid when another discount has been used. Order must be over the minimum price threshold (£5). Not available after a customer has paid for the order, stamps must be collected at time of making the transaction. Customer must register their card to redeem free product & can’t get stamps when redeeming free product. Loyalty stamps will load up within 24hrs of making the order

Photography

At our new store events we will have a photographer present. If you would not like to be photographed please let a member of staff know.

If you're the lucky owner of a Tortilla Black Card (free food!!) - congrats! You will have received the full details when you joined, but here are the full T&Cs just in case:

• Valid for the dates shown on card. Your card will be cancelled on the expiry date.

• You, the named card holder must be present to claim the discount, proof of ID may be required

• This black card entitles you to grab a meal for you and a friend when you show this card – instore only.

• Excludes alcohol – any alcohol will be charged separately.

• Not available with any other offers, online or on Click & Collect

• You must inform us if you lose your card, so we can cancel it immediately. Please email marketing@tortilla.co.uk Replacing lost cards is at the discretion of Tortilla.

Tortilla reserves the right to modify or withdraw this programme at any time. Staff reserve the right to refuse/withdraw this offer at any time without notice.
We monitor usage of the cards & abuse of the card will result in cancellation.